OFFER

on the conclusion of a retail sale and purchase agreement for goods

Astana Approval date: 09 January 2025

This offer is an offer by "I/E Andrei Nikolaev" (BIN: IIN: 345767271 hereinafter referred to as the "Seller"), as well as the persons expressly named in Section 8 of this document, to enter into a retail sale and purchase agreement addressed to an indefinite number of persons using the Platform to review the materials published on it and/or to purchase the Goods, in accordance with the terms and conditions set forth in this offer (hereinafter referred to as the "Buyers"). By accepting the terms and conditions of this offer in one of the ways specified therein, the Buyer confirms that he/she has fully read the terms and conditions of the offer and accepts them in full.

The following terms and their corresponding meanings are used in this document:

"Platform" - a segment of software for distance trading in the information and telecommunications network "Internet", distributed by the Platform Owner under the name "Starter", "Starterapp", "Starter" and including:

An Internet site that provides the opportunity to demonstrate the Goods offered by the Seller to an unlimited number of people, to conclude a purchase and sale agreement between the Seller and the Buyer, including the acceptance of Orders by the Seller from Buyers.

Mobile applications for iOS and Android operating systems, providing functionality similar to the website.

Module for integration with Goods and Orders accounting systems.

Loyalty program module.

The software and capabilities of the Platform may be expanded by agreement between the Seller and the Platform Owner.

"Platform Owner" — GOOD SPACE LLP (BIN: 220940030594), granting the Seller the right to use the Platform under the terms of a simple (non-exclusive) license, in accordance with a separately concluded agreement.

"Order" is an application for the purchase of the Product submitted by the Buyer via the Platform. By placing an Order, the Buyer enters into an agreement with the Seller for the purchase and sale of the Product and, if necessary, the provision of services for the delivery of the Product.

"The "Goods" shall mean the products that are the subject of the sales contract concluded between the Buyer and the Seller by means of an Order on the Platform. All contractual relations related to the sale, purchase, preparation and delivery of the Goods that arise as a result of the Buyer placing an Order on the Platform are carried out exclusively between the Seller and the Buyer.

"Authorized User" - a Buyer who has successfully logged into the Platform using the login and password assigned to him/her, received upon registration on the Platform.

"Delivery" — a service for delivering the Goods ordered by the Buyer on the Platform to the Buyer. The Goods delivery agreement is concluded between the Buyer and the Supplier or the Seller, if the Seller offers the relevant service. The Seller or Supplier may engage third parties to deliver the Goods to the Buyer;

"Supplier" — persons delivering the Goods ordered by the Buyer (except for cases when the Goods are delivered by the Seller). Information about the Suppliers is specified in the Offer and (or) is available on the Platform;

"Remuneration" — a fee charged to Buyers for the opportunity to use the functionality of the Platform to order Goods and delivery from the Seller or Supplier, including the opportunity to order Goods for pickup, in accordance with the conditions specified by the Seller in the Offer.

"Promo code" — a specific sequence of symbols which, when activated and other conditions for using the Promo code are met, entitles the Buyer to receive a discount on the cost of the Product and (or) Delivery and (or) Reward. "Partners" — persons conducting joint activities with the Seller on the Platform, along with the Seller, accepting and (or) processing the Order, manufacturing and (or) delivering (issuing) the Product.

"Reservation" — a request from the Buyer to the Seller, transmitted via the Platform, to reserve the Product selected by the Buyer, containing information on the list of reserved Products, their quantity and other data. Reservation implies putting the Products aside at the Buyer's request at the Seller's points of sale, preparing them for subsequent sale to the Buyer when visiting the Seller.

"Personal Data Processing Policy" — documents defining the policy of the Seller and the Platform Owner regarding the procedure, purposes, methods, terms of collection and processing of personal data, posted on the information and telecommunications network "Internet", at the following addresses:

The Seller's personal data processing policy is posted on the Platform, in the personal data documentation section.

The Platform Owner’s personal data processing policy is located at: https://delivery.sussy.ge/privacy.

2.2. Under this Agreement, the Seller undertakes to transfer the Goods to the Buyer under the conditions agreed upon by the Parties in the Order, and the Buyer undertakes to accept the Goods and pay for them.

2.3. The Buyer's use of the Platform is governed by this Offer, as well as the Personal Data Processing Policy, the Terms of Use of Bonus Points, the Rules for the Referral Program, the Rules for the Use of Promo Codes and QR Codes, and other documents governing the activities of the Platform (hereinafter referred to as the "Regulatory Documents").

2.4. By accepting the terms of this offer (making an acceptance), the Buyer confirms his/her consent to the paid use of the Platform functionality for ordering Goods and delivery from the Seller and/or the Supplier (including ordering Goods on a pick-up basis), as well as the provision of other services, in accordance with the parameters of the Buyer's Order and/or the Offer.

2.5. The Buyer accepts the terms of this offer and the documents attached thereto (makes acceptance) in one of the following ways:

By agreeing to the terms of the Offer at the time of registration on the Platform, by placing a mark indicating acceptance of the offer and clicking the “Done” button (when authorizing via the Telegram messenger), or by entering the verification code from the SMS message (when registering via SMS).

By completing the Order on the Platform.

By paying for an order on the Platform.

2.6. If the Buyer does not agree with any provisions of the Offer or Regulatory Documents, the Buyer has no right to use the Platform.

2.7. The Seller has the right to unilaterally change the Offer and its appendices within the limits permitted by law. Any changes to the Offer are communicated to the Buyer by publishing it on the Platform. Changes come into force from the moment of their publication, unless otherwise specified in the text of the Offer. The Buyer independently familiarizes himself with the current version of the Offer when placing the next Order.

2.8. If a unilateral change to the Offer is not permitted under applicable law, such changes will enter into force for the Buyer at the time the Buyer gives its consent to the new version of the Offer, which may be expressed by re-executing and/or paying for the Order. The Buyer thereby confirms that the execution, payment for the Order on the Platform and direct use of the Platform indicate the Buyer's acceptance of the Offer.

2.9. The Seller provides the Buyer with the opportunity to review the materials posted on the Platform, the opportunity to order Products and arrange delivery from the Seller and (or) the Supplier under the conditions determined by the Seller and (or) the Supplier, as well as the opportunity to use other functions and services provided for by the parameters of the Order and (or) the Offer.

2.10. The use of the Platform functionality by the Buyer for Ordering and Delivery (including Ordering on a pick-up basis) is carried out on the terms of a simple (non-exclusive) sublicense in accordance with the terms of the Offer.

2.11. In order to increase the level of loyalty of Buyers to the Platform, as well as to conduct marketing activities, the Seller has the right to provide the Buyer with a discount on the Product, Delivery or Reward.

2.12 Availability of the Platform functions may depend on factors such as the Buyer's region, delivery address, and information provided by the Seller. Some functions may be unavailable or limited for the Buyer. It is prohibited to use any means to circumvent these restrictions. The Buyer will be informed of the availability of the Platform functions upon request of the Seller.

2.13. The Platform Owner is not a party to the agreements between the Buyer and the Seller or the Supplier. The Platform Owner provides technical support for the Platform and does not moderate/approve/in any other way control the content or materials posted by the Seller on the Platform, nor does it control the activities of the Seller.

2.14. The Platform Owner is not responsible for the quality of the Goods or delivery. Claims regarding the Order must be sent to the Seller or the Delivery Person within 2 days of receipt of the Goods.

2.15. The Seller is responsible for the accuracy or content of the information provided on the Platform, including prices, delivery times and product availability.

2.16. To access certain functions of the Platform, such as placing an Order, the Buyer must register and log in. When registering, the Buyer must provide the requested information and select an email address and password to log in to the system. The Buyer is responsible for maintaining the confidentiality of the account login data and does not share this data with others.

2.17. Buyers are prohibited from having multiple accounts on the Platform to take advantage of discounts and promotions. If the Seller suspects a violation of this condition, it may take measures to block such accounts.

2.18. When registering, the Buyer must provide a valid mobile phone number, name and email in the "My details" section. Changing the mobile phone number requires confirmation by means of a code sent to this number. Buyers acknowledge that providing a valid mobile phone number is necessary to complete the Order, Delivery, and to maintain communication between the Seller and the Buyer. In the event of providing an incorrect mobile phone number, the Seller has the right to cancel the Order and (or) Delivery.

3.1. Only Authorized Users may place orders on the Platform. Buyers must familiarize themselves with all terms and conditions relating to the Product, Delivery and Remuneration provided by the Seller and/or the Supplier.

3.2. By paying for the Order, the Buyer agrees to the terms of this Offer and the terms of the Order specified on the Platform, thereby concluding an agreement with the Seller and, if necessary, the Supplier.

3.3. The Agreement between the Buyer and the Seller and/or the Supplier is considered concluded at the following moments:

3.3.1. In case of advance payment for the Order: the contract with the Seller is concluded at the time of payment for the Order, and the contract with the Supplier is concluded at the time of appointing a courier to deliver the Goods;

3.3.2. In case of payment for the Order upon receipt of the Goods: the contract with the Seller is concluded at the moment of pressing the “place an order” button, or a similar button, and the contract with the Supplier is concluded at the moment of appointing a courier to deliver the Goods;

3.4. Any obvious errors or typos in the description of the Goods (Delivery) will have no legal force.

3.5. Authorized users can find information about the Orders they have placed and check the Order status in their personal account on the Platform.

3.6. When placing an Order on the Platform, the Buyer is obliged to provide accurate information about themselves and the recipient of the Order. The Buyer is solely responsible for any consequences that arise as a result of the Buyer providing false information. In the event of a dispute, the Seller or the Supplier will use the phone number by which the Buyer registered as the primary method of communication.

3.7. By providing the necessary information specified in paragraph 3.7 of this Offer, the Buyer confirms that he has received all information about the Product, Delivery, Seller and (or) Supplier in accordance with the requirements of the legislation of the Republic of Georgia.

3.8. The Seller may cancel the Order if the Buyer has chosen the payment method in cash or non-cash funds, using portable banking terminals (POS terminals), and the Seller and (or) the Delivery Person cannot contact the Buyer using the contact information that the Buyer specified when placing the Order.

3.9. If the Seller and/or the Supplier for any reason cannot fully or partially fulfill the terms of the Order, the Seller has the right to cancel the Order or contact the Buyer to make changes to the Order that make it possible to fulfill it. The Order will be considered to be placed under new terms when the Buyer agrees to these terms by phone or on the Platform.

3.10. The Buyer or the person specified by the Buyer as the recipient of the Goods are obliged to ensure acceptance of the Goods. If the Buyer or the person specified by the Buyer as the recipient of the Goods is not present at the address specified in the Order and (or) does not receive the Goods (except for a reasoned refusal to accept the Goods of inadequate quality or not meeting the terms of the Order), after a 10-minute wait, it will be considered that the Buyer has refused to fulfill the Agreement with the Seller and (or) the Supplier.

3.11. If the Buyer selects the "leave at the door" delivery option, the moment of fulfillment of the obligations of the Seller and (or) the Supplier under the Agreement shall be considered the moment of sending a notification to the Buyer about the delivery of the Goods. Neither the Seller nor the Supplier shall be liable for the safety of the Goods after their delivery under the "leave at the door" option.

3.12. In case of receiving a Product of inadequate quality or a Product that does not correspond to the Order, the Buyer is obliged to immediately contact the Seller's support service, providing a photo of the delivered Product and a description of the defects (non-conformities). The Seller and (or) the Supplier shall independently consider these claims within 10 (ten) days from the date of their submission by the Buyer.

3.13. In cases where the delivery of the Goods is carried out by the Supplier, the Seller will be considered to have fulfilled its obligation to transfer the Goods at the time of transfer of the Goods to the Supplier’s representative.

3.14. The estimated time of preparation and/or delivery of the Goods specified in the Platform is approximate. Any waiting time for the Order will not be considered a violation of the terms of execution of the Order by the Seller and/or the Supplier.

4.1. With the consent of the Buyer, when paying for Delivery and/or Goods, the cash receipt may be sent to the email address specified by the Buyer when registering on the Platform.

4.2. The Buyer can enter information about his linked bank card into the Platform interface, including the following details:

Name of the bank card holder (cardholder value);

Bank card number;

Valid until;

Security code.

If the bank card details are accurate, valid and the Buyer's bank account has no restrictions for use on the Platform, the specified bank card can be linked to the Platform with the Buyer's consent and can be used for cashless payments. All linked cards are displayed in the Buyer's personal account, where the Buyer can also unlink their bank account.

4.3. In the event of the Buyer’s disagreement with the amount of the payment made, as well as with any other circumstances related to the use of the card linked to the Platform, the Buyer may contact the Seller using the contact information specified in this Offer within 14 days from the date of the non-cash payment or actions/events that served as the basis for the appeal.

The Seller has the right to consider and make a decision on the Buyer’s appeal within 30 calendar days from the date of receipt of the appeal.

Depending on the rules established by the payment acceptance operator, electronic money operator, bank or international payment system, the refund amount may not be displayed explicitly in the Buyer's bank client platform (no SMS or push notification confirming the crediting of the refunded funds to the Buyer's account). In such cases, the Buyer is obliged to obtain this information from his bank independently.

4.4. The Seller reserves the right to require the Buyer to verify the data provided to the Platform, including information about the linked card, and may request supporting documents (e.g. identity documents) for verification. Failure to provide such documents may be regarded as the provision of knowingly false information by the Buyer.

4.5. The Buyer also has the opportunity to specify the Linked Card in the interface of third-party services that support integration with the Platform and act as settlement participants, which allows authorization of the payment without disclosing information about the card linked to the Platform. In this case, the provisions of paragraph 5.4 of these Terms shall not apply.

The use of third party services specified in this paragraph is governed by the rules established by the relevant third parties. The Seller is not responsible for the Buyer's use of such third party services and does not guarantee their accuracy and security.

4.6. When paying for the services of the Supplier by bank transfer, the Buyer may choose an additional percentage of the cost of the paid service or a fixed sum of money as a Tip. The maximum amount of the tip may be limited.

4.7. If the Buyer selects the relevant option within 24 hours after the delivery is completed, the tip will be debited from the card linked to the Platform.

4.8. The Buyer acknowledges and agrees that the information on the price of the Product provided by the Seller may be adjusted when displayed on the Platform due to automatic rounding of prices due to the technical features of the Platform. The final price of the Product will be recorded and available to the Buyer on the receipt.

4.9. If non-cash payments are temporarily unavailable or difficult for any reason (including technical problems or insufficient funds on the Linked Card), the Buyer is responsible for ensuring that there are sufficient funds on the Linked Card to pay off the outstanding balance for the Order or a certain part of the Order within 30 days from the date of placing the Order.

4.10. The courier who will be instructed to deliver the goods will be selected within 15 minutes after the Order is placed. The Seller notifies the Buyer of the start of the Order preparation by sending a push notification, a message in the messenger to which the Buyer's phone number is linked (Whatsapp, Telegram), a phone call or an SMS message, unless the Buyer has disabled these notifications. The Buyer also has the right to receive information about the Delivery Person by contacting the Seller's support service.

4.11. Use of the Platform's functionality and services is subject to payment by the Buyer. Payment for use of the Platform's functionality and services (service fee) may be included in the total Order amount and displayed to the Buyer before completing the Order. The Service fee is % of the total Order cost.

4.12. If there is a corresponding order from the Seller, the Platform Owner may accept online payments and print checks on behalf of the Seller, except in cases where accepting online payments and printing checks on behalf of the Seller is prohibited by law.

5.1. The Buyer acknowledges and agrees that all actions performed on the Platform after authorization using the Buyer's login and password, including non-cash payments using a linked bank card, are considered to be performed by the Buyer.

5.2. The Buyer guarantees that the data of his account on the Platform will not be transferred to third parties and (or) persons not authorized to process or pay for the Order on behalf of the Buyer.

5.3. For the purposes of using the Platform, placing an Order and executing the agreement between the Buyer and the Seller/Supplier, the Buyer provides the Seller, the Supplier, the Platform Owner, and third parties engaged by them in accordance with the Personal Data Processing Policy, the Buyer's consent to the processing of personal data. The processing of personal data is carried out in accordance with the rules set out in the Personal Data Processing Policy.

5.4. By making a purchase on the Platform, the Buyer agrees to receive:

emails from the Seller and the Platform Owner regarding the Order

calls and messages to place and/or confirm an Order;

calls and messages in case of changes or cancellation of the Order;

information on the delivery of the Goods, if this affects the execution of the Order or the timely updating of information on its status;

calls from the Seller in cases specified in the Agreement to change or cancel the Order;

push notifications about the Order status;

calls to assess the quality of service provided by the Seller's employees to the telephone number specified by the Buyer.

5.5. By placing an order, the Buyer confirms that

I have fully read the Purchase Agreement and regulatory documents;

The Buyer understands this Offer and regulatory documents, as well as the terms and subject of the agreement with the Seller and (or) Supplier;

The Buyer understands the significance and consequences of his actions in concluding and executing the contract with the Seller and/or the delivery company;

The Buyer agrees to the terms of this Offer, the Policy on the processing of personal data and accepts them.

5.6. To place an Order, after reviewing the information about the Products and Delivery, the Buyer provides through the Platform all the necessary data for the Seller and/or the Supplier to fulfill the Order. These include, in particular:

personal data of the Buyer;

full delivery address (including locality, metro station, street, house number, entrance number, apartment number, floor, intercom code, if applicable);

recipient's name;

contact information (phone number, etc.);

method of payment for the Goods;

method of receiving the Goods if delivery is arranged on the principle of "leave at the door"

5.7. The Buyer guarantees that he/she has all necessary rights and permissions to provide the Seller with the personal data of the Order recipient (if the Buyer does not receive the Order in person).

5.8. By placing and paying for the Order, the Buyer confirms that he/she has read and agrees with the Buyer Agreement, the terms of the contract between the Buyer and the Seller and/or the Supplier, the Personal Data Processing Policy, as well as information about the Products, their Delivery, the procedure for fulfilling the Order and the cost of the Product, delivery, Remuneration and other related services.

5.9. By using the Platform, the Buyer agrees to receive advertising and informational messages from the Seller via telephone, instant messengers, SMS, email, mailing list, display on the Platform and other means. The Buyer may opt out of receiving advertising messages through the personal account of the Platform or by contacting the Seller's technical support.

5.10. When placing an Order, the Buyer agrees that the Seller and/or the Supplier may delegate the execution of the Agreement to a third party, while retaining responsibility for the result of the execution of the Agreement to the Buyer.

5.11. By providing the data specified in paragraph 4.7. of the Offer and subsequently using the linked card, the Buyer confirms consent to link this card to the Platform and guarantees the provision of accurate and complete information about the current bank card. The Buyer also undertakes to comply with the rules of international payment systems and the requirements established by the issuing bank for the Linked Card, including the procedure for non-cash payments established by law.

5.12. By placing an Order and selecting the location for delivery of the Goods, the Buyer agrees to purchase the Goods from the Seller's Partner operating at the location of receipt of the Order. When selecting (pickup) the Goods, the Buyer agrees to purchase the Goods from the Seller's Partner operating at the address selected by the Buyer.

6.1. The Seller independently carries out activities for the sale of the Goods, and also independently prepares materials for placement on the Platform and controls the process of delivery of the Goods to the addresses specified by the Buyers. All issues related to the content of the Platform, the offered Goods are considered by the Seller.

6.2. The Platform Owner acts as an information intermediary between the Seller, the Buyer and, if necessary, the Supplier.

6.3. The Seller independently monitors the compliance of the Products placed on the Platform with all applicable standards in the territory of the Republic of Georgia, requirements for the safety and quality of Products, requirements for labeling, product traceability systems, certification, state registration, conformity assessment, licensing, as well as any other necessary permits and procedures.

6.4. The Seller shall ensure compliance with the rules and regulations relating to the goods and services sold by it. The Seller shall be liable for all consequences arising from the provision of inaccurate and/or false information about the Goods, as well as for any other violations of the rights of Buyers arising as a result of the Seller's activities on the Platform.

6.5. All materials are published on the Platform by the Seller, or at the request of the Seller. The Platform Owner does not evaluate the materials published, transmitted, distributed by the Seller for compliance with the law, for the risks of violating anyone's rights and interests protected by law, as well as for any other parameters, requests, risks. The Platform Owner does not consult the Seller on the above issues.

6.6. The Platform Owner is the sole owner (copyright holder) of the Platform. All elements of the Platform (except for materials transferred by the Seller), including program code, technical solutions and other objects of intellectual property rights, are the intellectual property of the Platform Owner and may be used outside the Platform only with the express permission of the Platform Owner.

6.7. All intellectual property rights, including the rights to use the Platform, are transferred to the Seller on the basis of a simple (non-exclusive) license.

7.1. The Seller may suspend the Buyer’s ability to use the Platform and place Orders under the following circumstances:

7.1.1. In case of failure to fulfill the obligation to pay for the Goods, their Delivery, and (or) Remuneration within the framework of the placed Order, including in the cases provided for in paragraph 3.8. of this Offer.

7.1.2. In the event that the Buyer’s behavior towards the employees of the Seller, the Supplier, the Platform’s support service expresses a threat to the life, health, property of these persons, causes moral harm, and is also considered rude, impolite or inappropriate.

7.1.3. If the information provided by the Buyer, necessary for the execution of the Order, turns out to be false or unreliable.

7.1.4. In other situations where the Buyer’s actions indicate bad faith intentions when interacting with the Platform and/or in relation to persons involved in the execution of the Order.

7.1.5. After the reason for the suspension of the Buyer’s access to the Platform has been eliminated, access may be restored upon provision of the necessary information confirming the elimination of the factors that led to the termination of interaction with the Platform, namely:

In the case specified in clause 7.1.1 of the Offer-provision of information on reimbursement of expenses for Goods, delivery and Remuneration.

In the case specified in paragraph 7.1.2 of the Offer, provision of information on compensation for damage caused and (or) reconciliation of the parties.

In the case described in paragraph 7.1.3 of the Offer - provision of accurate and complete information or data that was missing and led to the suspension of access to the Platform.

In the case specified in paragraph 7.1.4 of the Offer - provision of information on compensation for damage or taking the necessary measures to restore the situation that preceded any unfair actions that led to the suspension of access to the Platform.

Restoration of access to the Platform may be initiated by the Buyer by sending a request (with supporting documents attached) to the Platform Support Service. The request will be reviewed and a response will be given within 10 business days from the moment the Platform receives the Buyer's request.

7.2. The Seller reserves the right to terminate the Buyer’s access to the Platform without the possibility of restoration in the following cases:

Repeated performance of the actions described in paragraph 7.1 of the Offer.

Failure to eliminate the grounds for suspension of access to the Platform for a period exceeding one year.

7.3. The Seller reserves the right to record all conversations with Buyers and/or recipients of Goods for the purposes of quality control of their service, as well as the resolution of possible disputes. If the Buyer and/or recipient of Goods uses personal insults, threats or demonstrates other inappropriate behavior, the support service specialist has the right to terminate both oral and written dialogue with the Buyer and/or recipient of Goods.

7.4. The Buyer confirms his/her legal capacity and reaching the minimum age established by the legislation of the Republic of Georgia for concluding contracts with the Seller and/or the Supplier and performing other transactions provided for by this Offer.

7.5. The Seller and the Platform Owner shall not be liable for:

7.5.1 Temporary failures and interruptions in the operation of the Platform and/or availability of functionality for placing Orders by Buyers, which may lead to the loss of information, as well as to a violation of the security, accuracy and timeliness of the transmission and delivery of information.

7.5.2. Reliability, quality and speed of the Platform, as well as the security of information created, used and received by the Buyer.

7.6. For questions related to the execution of Orders, the operation of the Platform, information about the Seller's activities, the execution of this Offer and other documents and laws regulating the relations between the Buyer and the Seller/Supplier, the Buyer has the right to contact the Seller's support service, which can be accessed through the feedback form (support chat) located in the Platform interface. The Platform's functionality may also offer Buyers other ways to contact the Seller.

7.7 Unless otherwise stated on the Platform, all prices quoted include VAT.

7.8. Information about the Supplier is posted on the Platform. The Seller also has the right to post working hours on the Platform, indicating the time of acceptance and execution of Orders.

Seller: Name: I/E Andrei Nikolaev

Address: Batumi, st. Alexandra Griboyedova, 2А

IIN: 345767271

E-mail: Wersad1506@gmail.com

Website : # SITE #

Tel .: +995593514798 OwnerPlatforms : Partners : Name :

E-mail: Wersad1506@gmail.com

Website : # SITE #

Tel.: +995593514798